Privacy Policy

GentleLight Grove (“we”, “us”) provides beginner acoustic guitar lessons. This policy explains how we collect, use, and protect personal data when you visit our site gentlelight.click, purchase content, or contact support.

Information We Collect

• Account and contact data (name, email, optional phone) when you register or contact us.
• Purchase and access data (items in cart, Fallows saved locally in your browser).
• Technical data (IP address, device, browser) for security and analytics.
• Cookies and localStorage for preferences (theme, cookie consent) and on-site features (cart, Fallows).

How We Use Data

• Provide content access, billing, and customer support.
• Improve lessons, navigation, and performance.
• Communicate service notices and product updates you opt into.
• Protect our services against abuse and fraud.

Legal Bases

We process data on the basis of contract (providing purchased content), consent (optional emails, cookies), and legitimate interest (security, service improvement).

Cookies, LocalStorage, and Similar

We use cookies for essential site functionality and optional analytics. LocalStorage powers client features such as theme, Fallows, and cart. You can clear storage in your browser.

Retention

We retain account and purchase records for as long as necessary to provide services and meet legal obligations. You may request deletion of your account where applicable.

Sharing

We do not sell personal data. We may share limited data with service providers for payment processing, email delivery, and security, under confidentiality terms.

Your Rights

• Access and obtain a copy of your personal data.
• Request correction or deletion, where legally permitted.
• Withdraw consent for optional communications at any time.
• Object to or restrict certain processing.

International Transfers

When data moves across borders, we implement safeguards such as standard contractual clauses to protect your information.

Security

We use technical and organizational measures to protect data, including encryption in transit, access controls, and regular reviews.

Children

Our content is family-friendly. Accounts should be created by adults. If you believe a child provided personal data without consent, contact us to remove it.

Contact

For privacy requests, email [email protected] or call +1 (415) 849-6782.

Changes

We will post updates on this page and revise the effective date when this policy changes.